Laptop battery draining while plugged in

Laptop battery draining while plugged in

Table of Contents: Check battery/AC adapter connection and appearance. Jul 29, 2021. 02-21-2022 08:02 AM. " I haven't noticed this "feature" on my 2016 asus, but it might be that the newer ones draw so much Aug 23, 2023 · Click the CC icon, and then select the preferred language. If your laptop only operates when plugged in and dies immediately on unplugging, this could indicate battery issues. I have a Lenovo Legion 7i with the i9 10980HK and 2080 SMQ. You can either purchase a better charger, or open Lenovo Vantage and change thermal mode to balance and toggle off "automatically switch to Performance Mode when launching games". and then put it back on AC as sometimes the batter needs to be exercised to charge properly. Plug the AC adapter all the way into the outlet and turn on the power. For each device in that section: Right click and choose Uninstall. It shouldn't happen, since the laptop shouldn't draw power when it's Turn the laptop upside down. I tried to disconnect the charger, use the laptop till Battery draining while gaming and plugged in. When logged into Windows, hold down the Windows key and tap the R key once. I noticed that my battery drains about 10% an hour while gaming and plugged into the power adapter. May 22, 2024 · If your laptop has a removable battery, try reassembling it. Dell laptop batteries are designed for each Dell laptop. Jul 13, 2020 · The most common reason the laptop won’t charge even when plugged in is that the charger isn’t inserted correctly at one end or the other. Type in msinfo32 and press enter. g. 0. In my case, it gets drained down to 1% and at some point, shuts down the machine. I have noticed that the battery slowly drains while it is powered off. I have attached the most recent battery report. Feb 21, 2022 · 2,724. I Bought a Legion 5i pro 2022 about a couple of weeks ago and so far I LOVE it. Completely. Battery draining while plugged in when playing games on brand new ASUS TUF fx505ge my new asus tuf fx505ge(8th gen core i5,8 gb ram,1050 ti gpu,1 tb+128 gb ssd) comes with a 120 watt ac adapter. I noticed that the battery is draining while the laptop is connected to the charger. The only thing that is botter me is the baterry is draining while Sep 10, 2015 · The battery icon on the bottom toolbar indicates that the laptop is "plugged in, charging" but the battery % continues to drain. Sometimes I can wiggle the charger (when connected to the laptop port) until the white light Aug 16, 2020 · Aug 16, 2020. now u just need to restart the laptop and then the screen shows to skip press any key but u need it to run so dont press any key to skip and after it done. XPS 9700 laptop owners may find that their battery continues to drain while the laptop connects to the WD19TB docking station. But this last few days I am experiencing a weird issue. If this does not resolve the issue, see Troubleshooting Battery Issues for additional solutions. Victus 16-d0515la ( Intel i7-11800H NVIDIA RTX 3060 6GB 16. This is a known and unfortunately “expected” behavior. Select a less intensive resolution setting. Turn on your laptop. This has been very irritating because the fps constantly decreases each time it stops charging. An old or faulty battery can fail to hold a charge, leading to sudden shutdowns. If the website doesn't work properly without JavaScript enabled. While playing the game, I notice the fan turning on and the laptop start losing charge even when it was full earlier. i7 2. When the strength pin breaks, the charger and laptop may only be able to link occasionally or not at all. Connect the power cable and turn on the computer. Hi everyone. My Razer Blade 15 2020 Base Edition laptop battery is draining even when plugged in. A battery on a laptop is used to provide power for operating the laptop. 6 inch G10 Notebook PC (71H61AV) I have a new HP ProBook 450 G10 running Windows 11. I was playing Two Point Hospital on the highest settings and later switched to destroy all humans on highest settings. ) Jan 18, 2022 · Next, you can try tweaking the default power plan on your laptop to prioritize longer battery life over performance to see if that helps. The surface laptop studio uses a 127W power supply. 3. BUGS. Kindly post it in your next reply in your thread. It has happened a few times already. May 5, 2024 · 05-05-2024 10:44 AM. Welcome to Lenovo and Motorola community. New comments cannot be posted and votes cannot be cast. Award. (I typically go for Jan 4, 2022 · I already read that some experience this as part of that new "MacOS Battery Health" - Feature, but in those cases, the battery only drains as low as 90% before it starts charging again. I have changed to the lowest graphic settings but to no avail. I always plug in my laptop when playing games. Due to the chemical properties of Lithium ions, the battery capacity will decrease by use over time, the user’s envi Conservation mode won't allow the battery to charge until it's below 55% so if your battery is 99% it's going to slowly drain until it gets to 55% where it'll then charge up to 60%. Set Power Slider. Then, ensure the cable’s snugly connected to your laptop’s charging port. 1" FHD 144 Hz 16GB RAM 512GB SSD Windows 11 ) I like the laptop is woking great for all the things i do. Sep 12, 2018 · To the run the battery test. Battery health is excellent according to Dell power manager. while gaming or heavy workloads the battery drains even when connected to AC. Try to reseat the battery by taking it out and putting it back in. Laptop battery dies while plugged in and playing bg3. My only concern is that the battery drains while plugged in and gaming. Also check windows power setting on the battery icon in task bar and make sure the slider is set all the way to the right for Best Performance. When you’re not using your laptop, keep it someplace cool, away from sunlight or heating vents. Search for and open Device Manager. Batteries degrade over time. The battery status will also start to say 3-4 minutes until full charge when the battery is low when it will have said 90 minutes or so just prior. My computer shuts off completely when it is unplugged, but the available battery still remains at the same percentage. If the device/battery has not been charged for a while, connect it to power and leave it charging overnight. The only way you can reduce it from happening is to lower your graphics settings to the point where it doesn't happen. Just a quick tip to new G14 owners: Change your battery charge capacity to 60% in MyAsus if you keep your laptop plugged in 90% of the time or do work from home. If the issue persists after the above checks, proceed to the next troubleshooting step. and press enter after it done press y and then enter. Since my Jan 2, 2024 · Test your power adapter as well by wiggling the cord while plugged in to see if the connection is loose. Click next to Batteries to expand the battery options. If that doesn't resolve it your power supply might not be providing enough juice, or your battery may be starting to fail. BigMcGuire. msi then Restart. May 22, 2024 · Worn-Out or Defective Batteries. For long term use where it ISNT going to be 'cycled' 50%-60% is ideal. Happens to our Gen3's at work as well. I have inquired from other people who own the same model but they do not see this drain even after 4 hours of gaming. Skip this step if the battery is non-removable. patreon. so I bought a LOQ 15 with rtx 4050 and I did put the hybrid mode, which normally makes it that when not plugged only the cpu is used. • 2 yr. #5. Offline Invision 4 months ago. Nov 19, 2019 · I have an Alienware R4 17 Laptop. A faulty outlet or loose adapter can prevent your laptop from charging correctly and cause rapid battery drain. last time was yesterday when I was playing games with friends and at Thinkpad T480s battery drain while plugged in. 1110 ) at home, alone, and installed all windows updates. The System SKU/Product ID will enable us to determine the hardware after that u need to type the command. The charge thresholds are 40-80 as shown in the attached screen shot. Jan 4, 2022 · 1. I have just bought an MSI GL75 Leopard 10SFK ( i7-10750H / 32Gb / RTX 2070 / 230 W charger ) and installed Windows 10 Pro ( 21H1 / 19043. May 24, 2022 at 18:39. By Mar 31, 2024 · If you encounter issues with slow charging or your device’s battery draining while plugged in, please follow the troubleshooting steps below. Battery failure, losing its ability to take a charge at a decent enough pace. For example, right now it's at 93% and says 59 minutes until full. After that i noticed Mar 8, 2020 · Open Device Manager (accessible by right clicking your Start Button) Expand the Batteries section. It seems to drain to either 95% or 90% then doesn't drain further. First things first, make sure everything’s connected right. Power issues on laptops are compounded because a laptop Jun 11, 2024 · Operating your laptop at high temperatures while plugged in at 100% battery charge isn’t recommended as well. I think your powersupply should be 130 watts . If you run heavy workloads that trigger Feb 21, 2024 · Battery drain while plugged in. My MSI GF65 battery drains a few percent when gaming while plugged in. msi file that matches your current OS Build and click Next. Cheapest way to test is to get & use a known good It is normal for modern laptops and Windows 10, for example, to keep the battery charge in the 90%s. When the battery charge depletes below 10%, Hybrid Power is disabled, and this may lead battery usage seems weird on LOQ. Insider Mini. but sometimes when using my laptop the battery drain is absurd- I'm talking laptop saying 50%=1h of usage with only 1tab of Chrome up. The Surface Dock 2 does indeed offer a 199W power supply, so upgrading the dock would fix the issue. I have a T480s ( product number 20L8S5F206) that I have from new for several weeks now. i played meto exodus for 3. Answers. Three things can cause this (not a thing unique to surface devices) Failure of the power supply, not delivering enough power anymore. Turn on the computer and immediately press Esc repeatedly, about once every second. Product: HP ProBook 450 15. My understanding is that this is supposed to increase the longevity of the battery. If you turned conservation mode off, your laptop would stop draining and charge back up to 100% while gaming. I just wonder if its normal, i never had a gaming laptop before, and the laptop imediatly charges back Take a look around the laptop, see where the vents are, and avoid blocking them. But my brother use this to play fifa and other games. I've had both happen on various laptops. Then enabling Conservation Mode, to the stupid fixed value 55-60% in this firmware. Turn on rapid charge. No BIOS settings, no OS tweaks. Shut your laptop down. ago. Hi Community, my brand-new (bought it one month ago) Samsung Galaxy Book (NP750XDA) looses as much as 8-10% battery over the course of 12 hours while powered off. Jun 2, 2020 · The battery icon when clicked displays anywhere from 4 hours to 'more than 10 hours' whereas iStat menus shows it as 25 to 30 minutes which is what correctly happens. This doesn't happen on quiet mode. In a 2 hour session the battery drains about 40%. I think the 230w power brick is not enough. Feb 2, 2022 · My issue is that whenever I play games or do something intensive the battery starts draining while the laptop is plugged in. Scroll down to Resolution. ) Click the power icon in the system tray. New member. Before taking any major steps, the first thing you should check is whether the power cord is securely connected to the adapter brick. When this happens the plug also gets really hot from trying to charge and power the system at the same time. #1. Lose the Battery. I know most laptops will have some drain but this seems really bad. Run Battery Diagnosis in MyASUS. With the options expanded, right-click each ACPI option and in the menu, click Uninstall. 80% if you like to keep your laptop unplugged on your lap for browsing or watching a movie etc every now and then. Dec 11, 2023 · 7. Shut off USB always on. On the main menu, click Component Tests. Plug in your laptop. I would expect to have to calibrate it after months like that tho. For us to be able to provide you with an appropriate resolution for the incoherent draining of the battery despite the machine being plugged in, we would need to consider several factors. My laptop is Asus Rog Strix G16, with Rtx4070 and I9-13980hx. Even for long periods without cycling. Is my battery affected by a recall? Check the following symptoms and solutions. Getting any wiring or outlet issues addressed will help stabilize the power supply to your laptop. Apr 14, 2024 · Adaptive brightness modes are also a good idea to enable. You should pay attention to this. To be sure this content applies to the device you need information on, please enter your serial number or select your product. If your laptop comes with a removable battery, take it out and Aug 20, 2020 · Aug 20, 2020 at 11:58. Consider replacing the battery if it’s several years old or shows signs of swelling. You Dec 29, 2023 · Whatever the reason may be, here are fixes you can try if your laptop is plugged in but not charging. Computers. Step 1: Press Windows key + I to open Settings. 1 reply. chkdsk c: /f. The laptop then decides to drop my game performance to unplayable levels. Power on your laptop. Idk exactly which amount (watts) you need, but i did some testings and experiments . Nov 8, 2023 · My laptop has recently been acting up and started switching between plugged in and on battery when playing a heavy game like Roblox. Apr 13, 2022 · A broken or damaged power pin could be to blame if your laptop’s battery drains even when plugged in. When I open a high graphic-demanding game the battery starts draining while plugged in, is this normal ? Like this one: "Draining the battery WON'T reduce it's lifetime. . In fact, MSI implements this feature to extend the lifetime. Then go to Pro 7I Battery drain while plugged in gaming. Laptop Battery Drain During Gaming When Plugged In. I’ve the battery mode set to balanced in Dragon Center. AMD Ryzen 7 5800H. Press and hold the Power button on your laptop for 30 seconds. or Browse Product. Hello, I have a laptop that has a fragile battery. After downloading, run and install the . Battery draining while plugged in. But it was also published in November 2020, so if you haven’t heard from them, then what you’re observing might be the level of battery drain while on AC power that is considered normal for that system, which Dell calls “Hybrid Power”. So any issue with the power cord, connection, hardware's power firmware, hardware, OS related power management that you seem to have looked into best you could, OS bug, OCing, etc could potentially do that. If the connection is loose, the adapter brick will not receive power, preventing Haven't had this issue while using the dock without gaming. Laptop (ThinkPad) X1 Carbon 7th Gen - (Type Nov 29, 2018 · How to fix Surface Book 2 15-inch power drain. With this design, you may encounter a Battery Drain situation when the computer is running certain Applications such as 3D games which may put both Discrete Graphics and Processors Jan 9, 2023 · Weak enough plug in power or software power bugs could see the battery being discharged during use. Aug 29, 2023 · The recommended energy window with minimal wear for lithium batteries is between 30 and 70 percent of their maximum charge. Feb 6, 2024 · Put the battery back in if you removed it. Make sure everything power related is plugged in tight. Use power supply that was shipped with you SLS. Battery charge depletes when connected to the power adapter. While gaming (plugged in) the battery starts losing power. Archived post. A chart on Battery University (third chart down the page) shows lithium-ion batteries kept in different temperatures for one year. This can be seen under the following conditions: The Direct Graphics Controller Direct Output Mode is enabled in the BIOS, and the laptop is under a load. Alienware M15 R5 battery keeps draining while plugged in while gaming! (Windows 11) Technical Support. 100% if you unplug it almost every day for work or travel etc. This causes the battery to drain. Battery after around 25 minutes of Cyberpunk. If devices remain plugged in all the time, the battery “dwells” at Mar 1, 2024 · If you encounter issues with slow charging or your device’s battery draining while plugged in, please follow the troubleshooting steps below. Essentially this means that the laptop pulls more power than the AC adapter (180w) can provide. 5 hour and was down to 72% battery. Right click on the desktop and select Display settings. Nov 8, 2018 · 17 R5, battery draining during gaming, plugged in. 1. That will open the Windows run dialogue. I tried a lot of different things to try and negate this issue, I started playing at lower brightness levels, I Generally speaking, this should not occur and could be a sign of a defective power connector or power adapter. Jul 26, 2021 · Laptop Battery Draining While Plugged InHelpful? Please support me on Patreon: https://www. Again: This happens even though the original power chord is plugged in! Feb 9, 2020 · The only difference is that when I unplug the charger, then Windows says that it works on battery and updates the battery status quite continuously, but when the charger is plugged in, Windows says it is charging, but every 15-20 minutes the battery level jumps downwards. It's normal for games to consume a lot of battery power. The surface dock is 90W that is shared with everything plugged into it. Now whenever I game with power plugged in the battery level will drop. The laptop battery currently says "50% available (plugged in)", and the percentage continues to decrease every half day. I wonder if we did a better job lifting up the back of the vented / fans of laptop, and had an external fan blowing directly on it, if this would reduce the battery drain as well or keep the battery much cooler Choose the . the TDP also is not working correctly and I Check msi center diagnosis section and make sure your battery calibration is set to charge at 100%. Buy a compressed air can, and blow out inside your air vents, to eliminate any dust. Another tip is that on some laptops you can clean slight corrosion build up on the battery and charging. After playing highly demanding games for a while my Alienware 17 R5's battery starts to drain while it's plugged in. Product: Victus by HP Laptop 16-d0xxx. When the menu appears, press the F2 key. During gaming battery is getting lower,while it plugged in during gaming. Usually thats what your typical gaming laptop does. When I play some heavy game while plugged in, the battery drains from 80% to 63% in 4 hours. So pretty much the laptop is an AC computer. I noticed it while playing fortnite and it started a couple of days ago. Only an internet browser and discord. I don’t mean expected as in a consumer expects it, I mean the max power draw is greater than 180W, and FW has admitted this on a post Jul 29, 2021 · 6. On one occasion, it went from 100% to 76% percent while being powered down for 11 days, and 100% to 88% while being powered down for 5 days. Check the plug end is firmly in the socket and then check the connector to the laptop itself is firmly seated. Li-ion batteries used for electronic products are consumable products. Click Power & sleep settings (See Figure 6. I found a reddit post where people were claiming that although this is intended, it's still really bad Jan 19, 2024 · What to Do When Your Laptop’s Battery is Draining While Plugged In? Start with the Basics: Check Your Connections. Use the computer to drain the batter to 30-40%. Battery charges slowly when connected to the power adapter. Your temps are rather high, and this means your PC will slow down if it gets too hot. For example run a game that relies upon both CPU+GPU(IGP), when you reach around 85-90% CPU load the battery will slowly drain by a half percent while plugged in. Click the battery icon in the system tray and you should see that your laptop is plugged in and charging. The power pin, also called the DC jack or charging port, is where the charger goes into your laptop. The ninth line is the SKU and the HP product number. If you have dust clogs, they should come out. Mar 1, 2024 · If you encounter issues with slow charging or your device’s battery draining while plugged in, please follow the troubleshooting steps below. Update BIOS, Windows packages, and drivers. what a beast of a laptop. This issue is based on the Powersupply not giving the system eanough power, when its on load, to keep the battery at 100% . Also, see Caring for your Surface battery for more details. I’ve recently bought a MSI GF65. Showing 1 - 5 of July 10, 2020 2:00 PM update: Dell has clarified with us that they will be investigating the 130 W AC adapter power supply. Or do all other sorts of issues. RTX 3060 6GB. 80GHz 1TB ssd 40gb ram Nvidia t500 gpu. A fair number of laptop makers include a power management tool to protect battery health when plugged in for days at a time--Lenovo(Thinkpad series), Dell XPS/G series, Alienware and . When I stopped playing when the battery was at 46%. There will be a unlock switch on the back of computer. I switched to a 100w charger but the issue still remains. I am not using any intensive software. The charger cant keep the battery from draining out while using Teams etc. For battery life longevity, we highly suggest to set the slider to Recommended. When it gets to around 6% the computer shuts down. I thought when we plug the power adapter in, the laptop will uses the power from AC, but mine the battery is drained and Studio Laptop battery drain while plugged in? I have owned my surface studio laptop for approximately 2-3 weeks and I love it. Self explanatory, can not take in the power it needs. Go to Device manager, expand Batteries, highlight and right click "Microsoft ACPI-compliant control method Battery", click Properties, uninstall the driver in Driver tab, reboot the laptop and let Windows install the driver. This is with the 240W adapter that came with the laptop. If I continue to game, the computer will shut down once the battery runs out. If you encounter issues with slow charging or your device’s battery draining while plugged in, please follow the troubleshooting steps below. Check Your Laptop Adapter. Jan 4, 2018 · Report abuse. ) Under Power & sleep page with Network connection item (default is disabled) (See Figure 7. Until 240W chargers hit the market, the FW 16 can draw more power under load than the power supply can deliver. This keeps the battery from frying. One more test: Boot in Safe mode and repeat the above, to see if the Oct 14, 2019 · Game draining battery even though the laptop is plugged in. If I am playing an intensive game the battery will slowly discharge. It should not drain when plugged in. Is it normal that my battery drains even though it's plugged in while playing intensive games with an external monitor? After a 5 hours session i noticed the battery was around 70% despite being plugged in. With this design, you may encounter a Battery Drain situation when the computer is running certain Applications such as 3D games which may put both Discrete Graphics and Processors Identify Your Device. Stop playing let it charge. So I have an MSI GL75 with a 10750H and 1660Ti, and I have been noticing that my battery DRAINS when gaming even while being plugged in. The battery report shows it was on AC power during that time. I have just contacted Acer Support and they said : W hen playing the computer is using the highest This article provides solutions to the issue that ThinkPad battery discharges quickly even when it is powered off. Top 6 Ways to Fix Microsoft Edge Causing Battery Drain On Windows 11 Laptop battery draining while plugged in. However, I seem to remember a few laptop models that were released in the last few years that would use some battery power when set to high performance mode due to less than optimal power adapter wattage. Run System File Checker in Windows 10. These modes adjust your screen’s brightness according to ambient light to help save battery life when you are in a well-lit spot. Last week I just bought my Nitro 5 A515-55 72R2 with i7-10870H/144Hz/GTX 1650Ti. Try to move the switch to the right or left and pull the battery door. SnooOranges8652. I've been trying to play games on it, but after a few hours, the laptop decides to start draining and charging the battery by small amounts. This may help revive the battery. Re-connect the power adapter. Laptop battery slowly drains while plugged in and playing BG3. I want to know if the issue is with my laptop's battery or the power adapter. com/roelvandepaarWith thanks & praise to God, and with th Nov 18, 2022 · When the computer's power requirement is more than the capacity of the AC adapter, the computer starts consuming the battery power without sacrificing performance. Failure of charging circuits. Reply. Eventually i get the low battery warning from windows 10. New owner here. When the computer's power requirement is more than the capacity of the AC adapter, the computer starts consuming the battery power without sacrificing performance. 4. Same continuous battery draining. I've searched online but have found no explanation for this phenomenon. Hey, i recently bought a MSI GS65 9SE, and i saw that everytime i play gta v, cs go, or watch dogs 2 on ultra, the battery drains even when plugged in, like after a 4h gta v online gaming session from 100% battery i lost 26%. I happened to notice one day when I was gaming in performance mode that the battery would slowly drain, even while plugged in. Hello Paupau, There are several things we have to consider when it comes to the battery consumption of a Surface device. it seems like on load its about 160 watts that your system takes. plugged in, mine does that and this keeps it topped off. There is no way to disable this "feature". Well, I think that the battery on your laptop is draining quickly due to the games you are playing. I'm using the stock charger it came with. (e. Disconnect the power adapter. At the same time, the white light on the bottom-front of the laptop that signals when its being charged keeps flickering. Make sure its plugged in. Lithium Ion or Li-ion batteries are the most commonly used batteries in laptops and other devices. Jan 2, 2024 · Enter into option Sleep - Hibernate after - On battery (Minutes), input with 240 and then apply (See Figure 5. Apr 3, 2024 · [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) Applicable Products: Notebook, Gaming Handheld . Apr 26, 2024 · Battery draining while connected to WD19TB dock. Sep 13, 2022 · 09-08-2022 11:51 PM in. contacts in the laptop with a pencil eraser. I am using the 230w power brick that came with the PC. Even when the laptop sometimes manages to charge without stopping, the Mar 17, 2024 · RandomRanger March 17, 2024, 4:25am 2. looked on vantage and it said it's using When I noticed low battery while plugged in, or excessive battery drain during multi hour gaming sessions, the Battery was also HOT. May 5, 2023 · pulsewirePullmanGreen375. Hold the power button for at least five seconds to turn off the computer. This game is the only one that does this, other games I have played didn't do anything. Hello everyone, and sorry for my bad English first. Well, I suggest two things you should do: 1) Clean your laptop fans. This is so that the battery doesn't charge back to 100% immediately. 2. My 2020 MBP on Catalina seems to overestimate the "Time until full". Scooter_127. Battery before gaming. Check the battery charging time in Safe Mode. Shut off conservation mode if enabled (battery only charged to 60%). I have a lenevo p15s 2nd gen laptop. The graphics card under certain conditions draws more power than the PSU can supply. However, the reason may also be that your battery has simply deteriorated. Lenovo Legion 9i Gen 8 (Credit: Joseph Maldonado) You should also check the physical integrity of the battery. My laptop on the other hand drains up to 80% from 100% in a matter of 1 hour. I noticed that temperature was 92C,and i make my fans work at their maximum speed. May 29, 2021 · It says that if you’re affected, Dell will contact you. You have warrenty right contact lenovo and report this problem they may replace. Many chargers will have a little LED light to indicate they’re receiving power and some Aug 24, 2023 · Help us to help you. Jun 18, 2018 · When the Hybrid Power feature is enabled, these events may occur: Battery charge does not increase when connected to the power adapter. The area just above the keyboard/below the screen is also getting blazing hot (never happened before). Aug 26, 2019 · If the issue still persists try uninstalling the battery drivers device manager. then u can check ur battery time sayin 4 hrs plus left. Please enable it to continue. Operating System: Microsoft Windows 10 (64-bit) The battery slowly drains while gaming under performance mode even though I'm plugged in. Thus, while the slow battery discharge rate may be normal when running demanding loads, it may be That is what Conservation mode is. HTH. The adapter should be able to provide 130 W of power to the laptop instead of the ~105 W maximum that we are recording. Problem has been started yesterday,before that everything was ok. Model is: Omen 15t. The battery should be either cycled periodically (though not to 0%) however holding it at a high state (85-100) is also a problem. lz fs cn mj zg pe xb gi xy cq